Your privacy and data security are our top priorities.

Last updated: December 16, 2024

ONZUP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and related services.

1. Information We Collect

1.1 Information You Provide

  • Account information (name, email address, phone number, company name)
  • Business data uploaded to the platform
  • Payment and billing details processed through secure gateways
  • Support requests, feedback, and service communications

1.2 Automatically Collected Information

  • Device and browser information
  • IP address and location indicators
  • Usage patterns and feature interactions
  • System logs and analytics signals

2. How We Use Your Information

  • Provide, operate, maintain, and improve our services
  • Process transactions and billing events
  • Send product updates and service notices
  • Respond to support queries and account requests
  • Analyze usage and improve platform reliability
  • Detect, prevent, and investigate fraud or misuse
  • Comply with legal and regulatory requirements

3. Data Security

We apply industry-standard safeguards to protect data, including:

  • Encryption in transit (SSL/TLS)
  • Encryption at rest (AES-256)
  • Access controls and security monitoring
  • Regular security testing and backup controls
  • Disaster recovery and continuity practices

4. Data Sharing and Disclosure

We do not sell personal information. We may share data with:

  • Authorized service providers supporting platform operations
  • Legal authorities when required by law
  • Successor entities in mergers, acquisitions, or restructuring
  • Third parties when you provide explicit consent

5. Data Retention

We retain data while accounts are active or as needed for legitimate business, legal, and contractual obligations. You may request account and data deletion, and retained backups may persist for a limited period.

6. Your Rights

Subject to applicable law, you may request to:

  • Access or receive a copy of your data
  • Correct inaccurate or incomplete information
  • Delete personal data in eligible cases
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw prior consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies for core functionality, analytics, and preference handling. Browser settings can be used to control or block cookies.

8. Children's Privacy

Our services are not directed to users under 18 years of age, and we do not knowingly collect personal information from minors.

9. International Data Transfers

Data is primarily stored in India. Where international transfers apply, we use safeguards aligned with applicable data-protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Material updates may be communicated by email or prominent notices in our services. Continued use after updates indicates acceptance of the revised policy.

Contact Us

For privacy-related questions or to exercise your rights, contact us:

Email: [email protected]

Phone: +91 9427980068

Address: ONZUP, Sphere Rays, B/H Hilla Restaurant, Kalawad Road, Near Acrolawns Party Plot, Rajkot - 360005, Gujarat, India

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