Terms of Service
Please read these terms carefully before using Onzup.
Last updated: December 16, 2024
These Terms of Service ("Terms") govern your access to and use of Onzup's platform and related services
("Services") provided by ONZUP ("Company," "we," "our," or "us"). By accessing or using the Services, you
agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, accessing, or using Onzup, you confirm that you:
- Are at least 18 years of age
- Have the authority to enter into this agreement
- Will comply with applicable laws and regulations
- Accept these Terms and our Privacy Policy
2. Service Description
Onzup provides an employee productivity system including:
- Employee activity monitoring
- Screenshot capture and review
- App and website usage tracking
- Active and idle time visibility
- Productivity reports and exports
- Alerts and operational review workflows
We reserve the right to modify, suspend, or discontinue any part of the Services with reasonable notice.
3. Subscription and Payment
3.1 Subscription Plans
Onzup offers multiple subscription tiers with distinct features and pricing.
3.2 Billing
- Subscriptions are billed monthly or annually in advance
- Fees are charged in Indian Rupees (INR), unless stated otherwise
- Payment is due on invoice generation
- Payments may include card, net banking, and UPI options
- Applicable GST and taxes apply
3.3 Refunds
Refunds may be considered case-by-case within 14 days of initial purchase. After that period, subscription fees are generally non-refundable.
3.4 Cancellation
You may cancel at any time. Cancellation takes effect at the end of the active billing period. Partial-period prorated refunds are not provided.
4. User Responsibilities
You agree to:
- Provide accurate and complete registration details
- Keep account credentials secure
- Notify us of unauthorized account access
- Use the Services only for lawful purposes
- Comply with applicable privacy and data-protection laws
- Not reverse engineer, disrupt, or misuse the platform
- Not upload malicious or harmful content
5. Intellectual Property
5.1 Our IP
All rights, title, and interest in Onzup, including software, trademarks, logos, and content, remain with ONZUP. You receive a limited, non-exclusive, non-transferable right to use the Services.
5.2 Your Content
You retain ownership of uploaded content. You grant us a limited license to process and store that content solely to provide the Services.
6. Data Security and Privacy
We apply industry-standard controls, but no system is fully risk-free. Internet transmission has inherent risk, and customers should maintain independent backups in addition to platform controls.
7. Limitation of Liability
- Services are provided "AS IS" without warranties to the extent permitted by law
- We are not liable for indirect, incidental, or consequential damages
- Total liability is limited to fees paid in the 12 months preceding a claim
- We are not responsible for third-party tools or integrations
- We are not liable for force majeure or user-caused data loss
8. Indemnification
You agree to indemnify and hold harmless ONZUP and its officers, directors, employees, and agents from claims, losses, and expenses arising from your use of the Services, violation of these Terms, or infringement of third-party rights.
9. Termination
We may suspend or terminate access for reasons including:
- Violation of these Terms
- Non-payment
- Fraudulent or unlawful activity
- Operational or legal reasons with notice where applicable
10. Governing Law
These Terms are governed by the laws of India. Disputes are subject to the jurisdiction of courts in Rajkot, Gujarat, India.
10.1 Dispute Resolution
Parties agree to attempt good-faith resolution before legal action. Unresolved disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996.
11. Changes to Terms
We may update these Terms from time to time. Material updates are communicated before taking effect. Continued use of Services after changes indicates acceptance of the revised Terms.
12. Miscellaneous
12.1 Entire Agreement
These Terms and the Privacy Policy form the complete agreement between you and ONZUP regarding use of the Services.
12.2 Severability
If any provision is found unenforceable, all other provisions remain in full force.
12.3 Assignment
You may not assign these Terms without consent. We may assign rights and obligations to successors or affiliated entities.
Questions About These Terms?
If you have questions about these Terms of Service, contact us:
Email: [email protected]
Phone: +91 9427980068
Address: ONZUP, Sphere Rays, B/H Hilla Restaurant, Kalawad Road, Near Acrolawns Party Plot, Rajkot - 360005, Gujarat, India