Onzup EPS helps BPO Teams monitor screenshots, app usage, website activity, idle time, and productivity trends from one dashboard. Built for bpo teams, it reflects common workflows such as support teams, shift productivity, browser usage. It supports office, remote, hybrid, and branch teams with one reporting layer.
Idle time reports
Use Onzup EPS idle time reports workflows with clear monitoring controls and manager-level reporting.
Team-wise idle trend alerts
Use Onzup EPS team-wise idle trend alerts workflows with clear monitoring controls and manager-level reporting.
Active vs idle distribution charts
Use Onzup EPS active vs idle distribution charts workflows with clear monitoring controls and manager-level reporting.
Manager dashboards
Use Onzup EPS manager dashboards workflows with clear monitoring controls and manager-level reporting.
Real-time activity states
Optimized for bpo teams where consistent evidence and reporting are important.
Website and app usage reports
Optimized for bpo teams where consistent evidence and reporting are important.
Idle-time pattern insights
Optimized for bpo teams where consistent evidence and reporting are important.
High-volume support and operations teams requiring shift-level productivity visibility.
Common workflow terms: support teams, shift productivity, browser usage, call center operations, back-office work.
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Can idle time data be reviewed by department?
Yes. Managers can track trends by team, role, and reporting hierarchy.
Can BPO teams track productivity by shift?
Yes. Managers can monitor operational patterns by shift and team structure.
Next Step
See how monitoring, reporting, and productivity workflows can align with your team structure and review process.
